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Policies & procedures

Survey-ready policies, cited to the standard, with the blanks marked

145 Word policies in 14 chapters, written fresh to the TJC Behavioral Health Care standards (July 2026 cycle) and California DHCS certification standards (February 2025). Each cites what it satisfies and marks what is specific to your program.

How it works

01

Find the policy

Fourteen chapters in survey order, or search a standard number.

02

Download the Word file

Numbered, cross-referenced, with the citation block and the blanks marked.

03

Fill in your program

Bracketed placeholders for everything specific to you: names, titles, hours, counts.

04

Adopt and track

The master index has Adopted, Owner, Approved and Next-review columns for your binder.

Every policy in the library (145)

Open any policy for what it must address and the TJC standard and DHCS regulation it cites. Filter by chapter, who requires it, or level of care. Downloads need the Program plan.

All 145Governance, Leadership & Organization 13Admission, Screening & Assessment 8Treatment, Services & Discharge 18Client Rights, Complaints & Ethics 15Medications, MAT, IMS & Withdrawal Management 14Safety, Suicide Prevention & Incidents 8Records, Privacy & Information Management 12Human Resources & Training 13Performance Improvement & Quality 3Infection Prevention & Control 7Environment of Care & Life Safety 10Emergency Management 6Marketing, Accreditation & Regulator Relations 6Conditional Policies 12
18 of 145
TS-01 Treatment Planning, first pagePolicy · TJC + DHCSTS-01 Treatment PlanningTreatment, Services & DischargeTS-02 Treatment Plan Review & Resolution of Disagreements, first pagePolicy · TJCTS-02 Treatment Plan Review & Resolution of DisagreementsTreatment, Services & DischargeTS-03 Services, Counseling Hours & Program Schedule, first pagePolicy · TJC + DHCSTS-03 Services, Counseling Hours & Program ScheduleTreatment, Services & DischargeTS-04 Care Coordination, Case Management & Referrals, first pagePolicy · TJC + DHCSTS-04 Care Coordination, Case Management & ReferralsTreatment, Services & DischargeTS-05 Co-Occurring Mental Health Conditions, first pagePolicy · TJC + DHCSTS-05 Co-Occurring Mental Health ConditionsTreatment, Services & DischargeTS-06 Outcome Measures & Measurement-Based Care, first pagePolicy · TJCTS-06 Outcome Measures & Measurement-Based CareTreatment, Services & DischargeTS-07 Return to Use & Clients Under the Influence, first pagePolicy · DHCSTS-07 Return to Use & Clients Under the InfluenceTreatment, Services & DischargeTS-08 Discharge, Transfer & Continuity of Care, first pagePolicy · TJC + DHCSTS-08 Discharge, Transfer & Continuity of CareTreatment, Services & DischargeTS-09 Medical Emergencies, first pagePolicy · TJC + DHCSTS-09 Medical EmergenciesTreatment, Services & DischargeTS-10 Food Service & Nutrition, first pagePolicy · TJC + DHCSTS-10 Food Service & NutritionTreatment, Services & DischargeTS-11 Personal Hygiene & Oral Care, first pagePolicy · TJCTS-11 Personal Hygiene & Oral CareTreatment, Services & DischargeTS-12 Group Counseling & Psychoeducation Standards, first pagePolicy · Best practiceTS-12 Group Counseling & Psychoeducation StandardsTreatment, Services & DischargeTS-13 Family Involvement & Family Support Services, first pagePolicy · TJC + DHCSTS-13 Family Involvement & Family Support ServicesTreatment, Services & DischargeTS-14 Telehealth Services, first pagePolicy · Best practiceTS-14 Telehealth ServicesTreatment, Services & DischargeTS-15 Crisis Intervention & De-escalation, first pagePolicy · TJC + DHCSTS-15 Crisis Intervention & De-escalationTreatment, Services & DischargeTS-16 Psychiatric Emergencies & Involuntary Holds (5150), first pagePolicy · Best practiceTS-16 Psychiatric Emergencies & Involuntary Holds (5150)Treatment, Services & DischargeTS-17 Leaving Against Clinical Advice & Unplanned Discharge, first pagePolicy · TJC + DHCSTS-17 Leaving Against Clinical Advice & Unplanned DischargeTreatment, Services & DischargeTS-18 Trauma-Informed, Culturally Responsive & Evidence-Based Care, first pagePolicy · Best practiceTS-18 Trauma-Informed, Culturally Responsive & Evidence-Based CareTreatment, Services & Discharge

Good to know

  • Written fresh from the regulations for resale: TJC BHC July 2026 cycle, DHCS AOD Certification Standards February 2025, 9 CCR Div. 4 Ch. 5, HSC Div. 10.5, 42 CFR Part 2 (2024).
  • Policies are starting templates. Review with your compliance lead and current state requirements before adopting.
  • Not affiliated with or endorsed by The Joint Commission, CARF or DHCS.
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