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Policies & procedures

Survey-ready policies, cited to the standard, with the blanks marked

145 Word policies in 14 chapters, written fresh to the TJC Behavioral Health Care standards (July 2026 cycle) and California DHCS certification standards (February 2025). Each cites what it satisfies and marks what is specific to your program.

How it works

01

Find the policy

Fourteen chapters in survey order, or search a standard number.

02

Download the Word file

Numbered, cross-referenced, with the citation block and the blanks marked.

03

Fill in your program

Bracketed placeholders for everything specific to you: names, titles, hours, counts.

04

Adopt and track

The master index has Adopted, Owner, Approved and Next-review columns for your binder.

Every policy in the library (145)

Open any policy for what it must address and the TJC standard and DHCS regulation it cites. Filter by chapter, who requires it, or level of care. Downloads need the Program plan.

All 145Governance, Leadership & Organization 13Admission, Screening & Assessment 8Treatment, Services & Discharge 18Client Rights, Complaints & Ethics 15Medications, MAT, IMS & Withdrawal Management 14Safety, Suicide Prevention & Incidents 8Records, Privacy & Information Management 12Human Resources & Training 13Performance Improvement & Quality 3Infection Prevention & Control 7Environment of Care & Life Safety 10Emergency Management 6Marketing, Accreditation & Regulator Relations 6Conditional Policies 12
15 of 145
RI-01 Client Rights, first pagePolicy · TJC + DHCSRI-01 Client RightsClient Rights, Complaints & EthicsRI-02 Informed Consent for Treatment, first pagePolicy · TJC + DHCSRI-02 Informed Consent for TreatmentClient Rights, Complaints & EthicsRI-03 Complaints & Grievances, first pagePolicy · TJC + DHCSRI-03 Complaints & GrievancesClient Rights, Complaints & EthicsRI-04 Nondiscrimination, Accessibility & Reasonable Accommodation, first pagePolicy · TJC + DHCSRI-04 Nondiscrimination, Accessibility & Reasonable AccommodationClient Rights, Complaints & EthicsRI-05 Prohibited Practices & Interventions, first pagePolicy · TJC + DHCSRI-05 Prohibited Practices & InterventionsClient Rights, Complaints & EthicsRI-06 Communication, Visitation, Personal Possessions & Personal Displays, first pagePolicy · TJCRI-06 Communication, Visitation, Personal Possessions & Personal DisplaysClient Rights, Complaints & EthicsRI-07 Personal Advocate, first pagePolicy · TJCRI-07 Personal AdvocateClient Rights, Complaints & EthicsRI-08 Health Equity Plan, first pagePolicy · TJCRI-08 Health Equity PlanClient Rights, Complaints & EthicsRI-09 Weapons Prohibition, first pagePolicy · DHCSRI-09 Weapons ProhibitionClient Rights, Complaints & EthicsRI-10 Community Relations & Good Neighbor Policy, first pagePolicy · DHCSRI-10 Community Relations & Good Neighbor PolicyClient Rights, Complaints & EthicsRI-11 Non-Retaliation & Reporting Safety Concerns to The Joint Commission, first pagePolicy · TJCRI-11 Non-Retaliation & Reporting Safety Concerns to The Joint CommissionClient Rights, Complaints & EthicsRI-12 Language Access & Interpreter Services, first pagePolicy · TJC + DHCSRI-12 Language Access & Interpreter ServicesClient Rights, Complaints & EthicsRI-13 Client Personal Property, Funds & Valuables, first pagePolicy · DHCSRI-13 Client Personal Property, Funds & ValuablesClient Rights, Complaints & EthicsRI-14 Searches & Contraband, first pagePolicy · Best practiceRI-14 Searches & ContrabandClient Rights, Complaints & EthicsRI-15 Photography, Audio/Video Recording & Client Likeness, first pagePolicy · TJC + DHCSRI-15 Photography, Audio/Video Recording & Client LikenessClient Rights, Complaints & Ethics

Good to know

  • Written fresh from the regulations for resale: TJC BHC July 2026 cycle, DHCS AOD Certification Standards February 2025, 9 CCR Div. 4 Ch. 5, HSC Div. 10.5, 42 CFR Part 2 (2024).
  • Policies are starting templates. Review with your compliance lead and current state requirements before adopting.
  • Not affiliated with or endorsed by The Joint Commission, CARF or DHCS.
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